Report a Claim

The following is a listing of the Claim Hotline numbers for your carrier:

The Travelers Insurance Company
Personal Lines Claims (Auto, Home, Dwelling, Snowmobile, Personal Articles)
Toll Free Claims Number - 1 (800) CLAIM33 (8002524633)
Glass Only Claims 1 (866) 878-4527

Commercial Lines Claims (Business, Auto, Marine, *Workers Compensation (see note below), etc)
Toll Free Claims Number - 1 (800) 238-6225

Mercury Insurance Company
Toll Free Claims Number - 1 (800) 987-6000

Kemper Auto and Home
Toll Free Claims Number - 1 (800) 252-2799
Glass Only Claims 1 (800) 349-4808
Towing Only Claims - Please mail your towing receipt to Avalon Agency

Chubb Insurance Company
Toll Free Claims Number - 1 (800) 252-4670

NFIP Flood Claim (For holders of National Flood Insurance Plan flood coverage)
Toll Free Claims Number 1 (800) 638-6620

Travelers Flood Claim (For holders of Travelers Insurance co. Flood policies)
Toll Free Claims Number 1 (800) 356-6670

New York State Insurance Fund (Workers Compensation Only)
To report an illness or injury, please visit this site. You will have the option of downloading the C-2 claim form or submitting your claim online. You may also check on an open claim. Be sure to have your SIF policy number as this is required for all these actions.

Progressive Insurance Company
Toll Free Claims Number - 1 (800) 274-4499

**For all Companies not listed, please use the claim reporting number listed in your policy paperwork or call Avalon during our business hours at (914) 234-5678 and we will advise you regarding the claim reporting process.**